This paper offers a unique view on current practices and challenges regarding terrorist and extremist content removal from social media platforms, focusing particularly on human-based and automated approaches and the integration of the two.
Summary of Recommendations
- The major technology platforms should begin developing hybrid systems (if they have not done so already) for their own and others’ use.
- Technology companies should actively promote the availability, effectiveness and transparency of appeal procedures. This includes providing to users as full an explanation as possible of why their content was removed.
- The GIFCT shared database of hashes – which focuses on ‘the most extreme and egregious terrorist images and videos’ – should be expanded to include more borderline content.
Isabelle van der Vegt is a PhD candidate in the Department of Security and Crime Science at University College London.
Paul Gill is a Professor in the Department of Security and Crime Science at Univeristy College London.
Stuart Macdonald is a Professor of Law in the School of Law at Swansea University.
Bennett Kleinberg is a Lecturer in the Department of Security and Crime Science at University College London.